Privacy Policy
Introduction
Business Innovation Group SA, as well as its partners, AdminTech Sàrl, LedgerPeek Sàrl and MasterIntegrator SA (“we” or “us”) care about the privacy of your personal data and information, and we commit to protecting it to the best standards of the field. This Privacy Policy outlines and explains what information we may collect, for what purpose, and how it is treated and protected.
For all due purposes of the applicable legislation and regulations on data protection, in particular but not limited to the GDPR and Swiss Federal Act on Data Protection, the responsibility of the personal information treatment lies with the Business Innovation Group SA.
This Privacy Policy applies to any product or service offered by us on any website, application or platform on any territory and to any type of customer.
Collection of Personal Information
We collect personal information, either through automated tools and cookies, or through personal disclosure made by you, such as your name, surname, e-mail address, physical address, or phone number.
Any payment information is not collected by us, but by an independent certified payment service provider.
Our services are offered for businesses and entrepreneurs, and we do not intend to collect any information on minors. Access to our services for persons under 18 years old is prohibited.
Registration Information
All information indicated in the fields upon registration or acquisition of subscriptions, as well as individual products or services, shall be stored in our database for the purposes of identification. Your identification information is available to you on your personal cabinet and may be modified by you from time to time.
All billing information, except credit card details, is stored for the purposes of invoicing, payment tracking, and tax compliance with VAT and other taxes. Your billing history information is available to you in your personal cabinet.
You are personally responsible for the accuracy of the provided information. We reserve the right to cancel any services or subscriptions in case of suspicion of incorrectness of personal information.
Client Behavior Information
We use tools and cookies to collect and analyze various data on your behaviour and purchases on our websites and applications. This information is used exclusively for the purposes of product analytics, enhancement and sales offers to you. We do not disclose this information to third parties.
Such information may relate to your device, IP address, internet service provider, browser type and language, operating system, cookie information, visited pages, performed clicks and actions, entered information, referring website addresses and domain names.
This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback surveys, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you’d like to opt-out, you can do so at https://mouseflow.com/opt-out. If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at [email protected].
For more information, see Mouseflow’s Privacy Policy at https://mouseflow.com/legal/company/privacy-policy/
For more information on Mouseflow and GDPR, visit https://mouseflow.com/legal/gdpr/.
For more information on Mouseflow and CCPA/VCDPA visit https://mouseflow.com/legal/ccpa.
Data Processing
We collect, store and analyze your personal information to perform and improve our services, including to:
Upon your consent, we reserve the right to send you promotional emails from our partners.
Your information is processed by us and other members of the group. We may process and store such information in any country of the European Union, United Kingdom and Switzerland. Information may be processed but not stored in other countries under our direct control and strict supervision.
Storage and Deletion
Except for contrary legal provisions, we store your information as long as you are registered with our services or products.
Any personal information is deleted once you unsubscribe from our services. Other information may be stored beyond this event for further marketing and product analysis, including statistics, and such information shall then be anonymized accordingly.
Any personal information may also be stored for a longer period for legal, tax and administrative purposes. In this case, such information shall only be used for compliance purposes.
If you believe that another person has entered your personal information on our websites or applications, or if you suspect that your personal information (such as login or password to our websites) has been stolen, please contact our support team immediately.
Use of Cookies
We use various cookies to help personalize online experience. Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from major web browsers.
Data Security
We implement reasonable and adequate steps to protect your personal information from loss, as well as from unauthorized access or use. Our data protection policy includes organizational measures, technical tools and programs, monitoring and regular updating of applicable technical solutions, including measures to counter any unauthorized access or breach.
In particular, we use Secure Socket Layer (SSL) protocol, secure authentication measures and encryption of your personal data on our storage facilities.
It is your personal responsibility to keep your credentials safe and not to share your login and password information with anyone, as well as to avoid malware on your devices or unprotected networks.
Please note that if links on our websites lead to third-party websites, such third-party websites may be not under our control. Only indicate your personal information on such websites if you trust them.
Your Rights and Complaints
Your rights, such as access, rectification, restriction, objection, portability and erasure, are guaranteed by applicable legislation. To exercise your rights please contact our support team.
If you suspect any data breach or loss of your personal information, please contact our support team immediately. If you have any claims or suspect that we have not complied with our Privacy Policy, you can file complaints to the competent authorities in your respective country of residence.
Modification and Consent
By clicking on “I agree” you consent to this Privacy Policy.
We reserve the right to modify the terms and conditions of our Privacy Policy, as well as to change our practices on the data collection, storage and analytics, from time to time. Each time this is done we shall update this Privacy Policy and a new consent shall be required from you. Failure to consent to modifications shall enable us to terminate your subscriptions and accounts.
Contact information
Business Innovation Group SA
Chemin des Coquelicots 16, 1214 Vernier, Switzerland
[email protected]